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JOB TITLE: |
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Coordinator - Performance Management |
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DEPARTMENT/DIRECTORATE: |
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HR |
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The Performance Management Coordinator is responsible for the administration, organization, and coordination of HCT performance management programs to ensure employee understanding of performance measures, job expectations, clarity of goals and objectives and performance results. This role supports the initiatives towards the success of HCT's Emiratization drive and assists in ensuring that development needs of National staff are met. |
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In support of Emiratization, HCT may exercise flexibility with the experience or education requirement in order to recruit UAE National candidates who show potential for success in the role. - A Bachelor's Degree in Human Resources, Education, Business Administration, or other related field is required
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- A minimum 5 years of progressive relevant work experience in human resources, personnel or administration
- Previous leadership and performance management experience with teams is desirable
- Experience with data collection tools
- Working knowledge of online systems such as Business Intelligence (BI) and Scorecard
- Ability to generate and analyze various performance metrics using Excel and other reporting tools
- Able to perform duties with minimal work direction
- A high degree of computer literacy and demonstrated ability to integrate technology in the workplace
- Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization
- Highly developed organizational, analytical and problem solving skills are required
- The ability to work effectively as a team member in a multi-cultural environment
- A demonstrated willingness to engage in professional development activities in order to develop and improve new and current skills, and to adapt to the evolving needs of the organization
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- Fluency in written and spoken English is essential
- Knowledge of Arabic is desirable but not a requirement
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- Responsible for providing support and coordination on various projects and activities related to the performance management process
- Provides measurement standards, targets and KPIs to the management team with respect to the performance management process, including both informal performance and annual formal performance appraisals
- Reviews, monitors and analyzes performance results system wide and reports them accordingly
- Contributes expertise to the development and delivery of performance management training manuals, policies and procedures
- Researches, plans, organizes, and conducts performance management programs and seminars for clerical, supervisory, technical, and lower-level management personnel
- Writes material for performance management programs; reviews, evaluates, and modifies existing and proposed programs; recommends appropriate changes
- Works closely with the Training Coordinator to identify training needs and areas for improvement
- Keeps abreast of developments in the field by engaging in professional development activities
- Contributes to the development of the HCT by monitoring programs and identifying areas for improvement; by observing and implementing College and system-wide policies and procedures; and by participating in extra-curricular activities and community events
- Travels to other HCT colleges to attend meetings, workshops and conferences as required
- Develops an awareness of and respect for the customs and cultures of HCT students and employees
- Performs other related duties as assigned by the Supervisor
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- Manager Training and Performance Management
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- Support staff as assigned
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