The Information Technology Officer functions as part of the IT Services team and is responsible for administering and maintaining the college's IT infrastructure, including the network, server, telephone and audio-visual systems and workstations. The incumbent is expected to prioritize his/her workload appropriately to ensure that the objectives and needs of all clientele are met. The incumbent interacts with students, college staff, and external stakeholders as required.

Position is based at Dubai Colleges

In support of Emiratization, HCT may exercise flexibility with the experience or education requirement in order to recruit UAE National candidates who show potential for success in the role.

• A Bachelor's Degree in Computer Science, Computer Engineering or other relevant discipline
• CCNA and MCSE certifications are required
• A minimum 3 years of relevant experience supporting network operations with demonstrated competence in setting up, maintaining and troubleshooting LANs and WANs
• Experience managing Microsoft based infrastructure and operations, including Active Directory, SCCM, SCOM, IIS, DNS/DHCP, Server Clustering, Windows Deployment Services, file and print services, and SharePoint services
• Ability to troubleshoot and maintain the Storage Area Network, preferably on a Dell/EMC platform
• Strong knowledge of backup and recovery processes, preferably on MS Data Protection Manager Server
• Strong verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization
• The ability to work effectively as part of a team in a multi-cultural environment and to cope with pressure in a positive manner while working to deadlines within a busy and demanding environment
• A demonstrated willingness to engage in professional development activities in order to develop and improve new and current skills, and to adapt to the evolving needs of the organization