Title Specialist - Application Support
Location Selected Location(s)
Position Available To UAE Nationals only
 
Position Summary

The Application Support Specialist works within the Enterprise Systems Support team and plays a key role in requirement analysis, documentation, testing, training implementation and support of in-house applications and enterprise wide application suites. The incumbent provides the support from a systems perspective to all concerned teams. The Application Support Specialist identifies and resolves support issues for all applications and serves as a trainer on all associated modules across HCT.

This position is reserved for UAE Nationals only.

Job Location: Abu Dhabi

Requirements
  • Bachelor's Degree in Computer Science, Computer Applications or Information Systems is required
  • A minimum 3 years of progressive relevant work experience to include implementation and support of Banner applications like Student, HR, Finance, Procurement, Alumni and Fixed assets is desirable
  • A mastery of SQL & PLSQL is required
  • Demonstrated competence in reporting, analyzing information, problem solving, attention to details, software design, software debugging, software documentation, software testing and software development process
  • Experience in documentation of Business processes and customer application requirements
  • Strong verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization
  • Highly developed organizational and problem solving skills are required
  • The ability to work effectively as a team member in a multi-cultural environment
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Salary and Benefits Salary & Benefit details will be provided to short listed candidates